Distance from center of kodaikanal town is about 7 kms hence travel if any is very restricted or if need to be done is costly. The hotel can offer some kind of communication service. housekeeping needs a lots of improvement - in terms of promptness, completeness of the activity done.
Its location at the foothills creates a wonderful ambiance. Hotel rooms are clean and well maintained. Staff organize programs every evening for keeping people occupied.
Housekeeping is poor and they need to be reminded of basic things. Travel desk takes advantage due to the isolated location by charging a premium for usage of services.