Overall very satisfying experience and the hotel was good value for money.
Friendliness of the staff; good service and authentic punjabi food. Man the portions of food served is double of what i can get for the same price in bangalore. People in general in amritsar were nice and hospitable and that showed in the hotel staff.
On the makemytrip.Com site they said that there will be a pick-up from the railway station - that did not happen. Hotel refused to do make it happen. But was not too much of a pain considering the distance between hotel and railway station. Better not have it on the site and than build wrong expectation... Lift did not work during power cut i.E. With generator power.